6 Things You Must Do Before You Can Sell Anything.
1. Plan
Selling is a process where the exchange of money is
the final step. If you have products or services to offer to customers, do not
assume that they will automatically buy from you. As a small business what will
be your strategy for getting new clients and when you get these customers what
is you plan to retain these customers.
Create a sales plan that will give you
details of your target market and segment them accordingly – Are your target customers
male or female? What age group does your product serve? Are your target
customers students or working class people? How do you intend to create
awareness about your goods and services? How do you plan to leverage your
existing clients? Answers to this question can help you in kick-starting your
plan. Remember, your plan should be simple and straight to the point.
2. Sell
Yourself
The people who succeed in business are the people who
naturally market themselves to the right individuals in the right manner. The key here is to sell your passion and sell
with passion. Customers can sense when you are passionate about what you are
selling and are willing to buy from salespeople who have a passion for what
they are selling. Understand yourself – what are your strengths and what are
your weaknesses – leverage your strength and build on your weakness. Another
key factor is to develop quality relationships with people so they want to do
business with you or refer you to other people. Project confidence and product
knowledge. One critical thing about selling is that you have to sell yourself
first. People buy into you first before they buy your products.
3. Sell the
producer
In selling,
understanding your products is important. You can leverage the experience of
your organisation to sell to customers – Use this to build trust. You can also
use your past clients to create credibility with your client.
4. Sell the
Product:
What makes your product or service different from your
competitors? What is your unique selling point? What value are you offering
your clients that others in the same industry are not offering? How easy is it
for customers to transition from the current product they are using to your
products? How does your goods or service meet the customer's key requirements
like convenience, prestige, superior effectiveness, better value for money? The
more customers can sense the perceived advantage of your products and services;
the more your product will market itself.
5. Sell the
Value, Sell the Price:
According to Brain Tracy, Customer will buy you
products or service because they expect to enjoy a benefit that they will not
have, in the absence or your products or service – People don’t buy products,
they buy the results that the products will give them. Your focus as a sales
person should be on explaining how your products and services will work for the
customers. If you focus on value, the price becomes less relevant. Customers
are willing to pay more to get better value. It is possible for clients to form
a perception about your product or service as soon as they learn the price –
Customers may buy your products based on value but the price you set should be
commensurate with the value you are offering.
6. Be
Professional
If you are a
business owner or a salesperson, you are accountable for creating revenue for
your business. Being professional in
selling is about how you help your customers to improve and serve them. Being professional also means you assist them
to realise opportunities that they are missing out. Being professional is about
helping customers to identify and solve a problem. Being professional involves
–listening, probing, exploring, engaging and understanding your customers and
their business. Customers can sense when you focus only on what you can get
from them and not what value you have to offer.
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